2CO Refund Policy

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Refund Policy (2CheckOut.com)

Please read carefully the following Internoc24 payment and refund policy issues.
Payment Policy

All services provided by Internoc24 are pre-paid in advance for either one month, one quarter or annual periods.

2CheckOut.com Inc. (Ohio, USA) is an authorized retailer for goods and  services provided by Internoc24. Internoc24 Sales will be notified about your payment as soon as transaction is completed. Dedicated Server and VPS will be activated for you within 2-3  business days and you'll get your account information. Shared Webspace will be activated for you within 2-3  business days and you'll get your account information. Domains would be registered within 48 hours.

Full payment is required before we will create an account or add additional services to any account. You will be billed automatically on the day of sign-up and every month, quarter, or every one year thereafter (this is your "billing date") until a cancellation request is received. If during any month there are any account overages (e.g. bandwidth, disk space, etc.), you will receive a separate invoice by e-mail for these charges which must be paid within 7 days of receipt.

Please note that if payment for your services in full is not received by your billing date, or payment for overages is not received within 7 days of the invoice date, you will be notified by e-mail and we will attempt to re-bill for up to 3 days before your account is suspended. You must then contact sales@Internoc24.com to work out payment options. After 30 days the account will be terminated and all content deleted if not paid in full.

For more information about payment policy and method, please contact us.

Dedicated Server / Virtual Server / Sharedhosting Cancellations

If you no longer require hosting with us, you must cancel the Service 5 Days BEFORE the next Invoice DUE Date. No canceling and no paying the Invoice 5 Days BEFORE DUE DATE the system automaticaly cancel your Services. We can reactivate any services if the Payment was done  and the reactivation Fee ( 25 Euro) was payed.

We do not require any type of contract so you may cancel service at any time. To cancel an account, you must do it in your customer account. (at least five days before your next billing date). You will be notified via e-mail as soon as the cancellation request is completed or if any further information or action is needed on your part. Canceling your 2CheckOut payment may result in immediate cancellation of your hosting account regardless of any remaining time left that you have pre-paid for. Be sure that you have copies of your web files before you cancel your hosting.
Refund Policy

Internoc24 has developed and strictly adheres to the following refund policy for web hosting services. We appreciate the fact that you have chosen us as your web hosting provider and value you as our customer.

All requests for account cancellation must be submitted in writing. It will be necessary for the customer to provide the real reason for canceling the account. At this time Internoc24's customer care team will attempt to respond to the customers needs in a positive way in order to meet the requirements, and needs of the customer in order to correct any issues and satisfy the customer.

Please note that if you have more than one web hosting account with us and only cancel one of the them, the refunded amount can not be transferred to any other of your web hosting accounts that you have with Internoc24.

Refunds will be given for any type of paymentsterms (monthly, quarterly and annual). Let's consider Internoc24 Shared Hosting Package, which has:

    Monthly price - $25
    Quarterly price - $69
    Annual price - $250
    Daily price
        for monthly plan = monthly price / 30 days = $ 25 / 30 = $0,83
        for quarterly plan = quarterly price / 90 days = $69 / 90 = $0,76

Yearly Hosting Refund

As for yearly refund, we shall follow the following procedure:

Refund = Yearly fee - (Monthly Fee * no. of months of service).

In Internoc24 Shared Hosting Package  you paid $250 for an yearly plan which costs $25 monthly. If you want a refund after 6 months:

Refund = $250 - ($25 * 6 ) = $250 - $150 = $100.

In this example plan, no refund will be given after 10 months of service because:

Refund = $250 - ($25 * 10 ) = $250 - $250 = $0.

Quarterly Hosting Refund

As for quarterly refund, we consider partial refund, based on proportional daily fees.

Refund = Quarterly Fee - (Daily Fee for quarterly plan * no. of days of service)

In Internoc24 Shared Hosting Package you paid $69 for a quarterly plan which costs $0,76 daily. If you want a refund after 2 months (61 days):

Refund = $69 - ($0,76 * 61 days) = $23

Monthly Hosting Refund

Monthly refund is calculated in the same way as quarterly refund, i.e. based on proportional daily fees.

Refund = Monthly Fee - (Daily Fee for monthly plan * no. of days of service)

In Internoc24 Shared Hosting Package you paid $25 for a monthly plan which costs $0,83 daily. If you want a refund after 2 weeks (14 days):

Refund = $25 - ($0,83 * 14 days) = $13

The refund policy does not cover

Fees for traffic over usage paid according to web hosting Terms of Services.
Dedicated Server and Virtual  if the Server was set uped
Domain Registration if the Domain was registered
Refund is carried out at customer's expense
Our Setup and ServiceFee

Modifications

Internoc24 reserves the right to modify the present refund policy at any time without any prior notice to you. It is your responsibility to check website for any changes and modifications to the present refund policy.

Privacy Policy

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.

Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.