Terms of Service

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General Terms of Service

§ 1 Notes

1.1 By placing an order - a domain -a dedicated server - a virtual server - a shared web space, you accept our Terms and Conditions and undertake to observe them.

1.2 The provider (hereinafter referred to as Internoc24 LLC) is entitled at any time to amend these Terms without notice.



§ 2 Complexity of service

Internoc24 LLC has the right, in existential danger to the service by the customer (eg, DDOS or the hosting of illegal content under § 4 of this TOS) to take measures to ward off this threat. If a server repeatedly the target of DoS attacks and
to expect a repeat, can Internoc24 LLC the contract to a
Warning without notice if it is no reasonable possibility Internoc24 LLC,
the expected future DoS attacks or their impact on other
Systems to prevent. The same applies to that host of prohibited content under § 3.6 of this TOS.



§ 3 Duties of the user

3.1 All customers are bound by these Terms and Conditions.

3.2 Performs all actions for the customer to the service that is solely the customer fully responsible.

3.3 The customer is obliged to protect his account from being accessed by third parties and keep his password secure and not pass it. However, should a third party to enter into the account and perform illegal acts, and can only be the real customer of the account for such acts be held accountable. About the loss of access Internoc24 LLC is informed immediately.

3.4 The use of the service to send advertising, spam and bulk e-mail ("mail bombing") is strictly prohibited and requires the user to make good the loss suffered (as opposed to his "victim" and against the provider). If the customer grossly negligent and / or intent of this rule and Internoc24 LLC finds it receives a spam or abuse an affected customer and / or ISP Internoc24 LLC for immediate revocation fee is justified. This also applies to customers that maintain only one domain at Internoc24 LLC. A transfer or release of an abuse of spam affected domain or unblocking the Server is possible only after payment of a so-called spam Abuse Handlungfee, this can be between 99.00 € and 299 €.

3.5 The user of the service must ensure that arise on all its services no harm to others (within the meaning of the terms and conditions and the tot. Commonsence.).

3.6 The following issues / uses are expressly prohibited:

- Sites sending SPAM

- Spread of child pornography or content Under18

- Phishing websites

- DDOS / Scanning / botnets

Furthermore, we have our general "allowed content list" [LINK]. If the customer is not sure he has the support of the order before the Internoc24 LLC asking for a binding statement to get.
(Especially for data with the sign:)

3.7 In a breach of the points III. 1-6 and generally against the terms of the supplier is entitled to terminate the user fee and without any demand to destroy the barrier in the absence of compensation fee all its stored data.

3.8 A payment must be made on time. In case of default is fälllig possibly a penalty. (See § 5)



§ 4 Privacy Policy

Internoc24 LLC is committed not to give registration or address data and message data to third parties and to protect (encryption in data communication, etc.), so do not get it to unauthorized persons. In addition, no log files are created that are accessible to third parties. Passing data to other third parties is done at any time.


Internoc24 LLC is not a check view the stored data / e-mail or or to any third party.




§ 5 Terms of payment


5.1 The current rates that are available at any time http://www.internoc24.com. The prices shown are without any additional fees

5.2 Internoc24 LLC add for each of the service / order a service fee of currently 10%. This service fee covers the Internoc24 LLC charges incurred in the payment gateway's as well as fluctuations in the currency conversion from. The service fee is independent from the service. The Internoc24 LLC reserves the right to adjust the service fee ever. If a slight adjustment + - <3% this can Internoc24 LLC without notice make to the customer. Be informed of> 3% of the customer - with adjustments +. Internoc24 charged in return for no additional charges for certain types of payments.

5.3 According to the contractual agreement, a monthly, quarterly or annual billing. For the initial invoice shall mean all fees are due immediately upon receipt of invoice.

For subsequent invoices shall mean all fees are 5 days before the DUE date of the invoice for payment.

5.4 If no payment is received until 3 days before the DUE Date is causing a blockage. The lock is released free of charge if the payment is received promptly, that is, until 24 hours before the DUE Date occurs. If the payment is received later than 24 hours before the DUE Date is the unlocking fee and will be charged a fee of 9.95 €

5.5 If no payment is received after the DUE date is canceled the service concerned. In exceptional cases can be reactivated after the termination of the affected service. This requires a balancing of the account and necessary for the reactivation of the following fees:
VServer: 24,95 €
Dedicated Server: 49,95 €


§6 Term / Termination


6.1 Unless otherwise agreed by contract, the contracts are concluded for an indefinite period.

6.2 The contract is from both sides with a period of 7 days of the end date of the requested service without notice for any reason, terminated, but not before the expiry of the contractually agreed minimum contract period. A cancellation can only be made via email or via the secure online administration area, provided this option is available.

3.6 Internoc24 LLC also entitled to terminate the contract for cause without notice. An important reason is partly present if the customer does not punctually paid the credit function (§ 5.4). Such cause may be, inter alia, that the customer violates or ignores a warning of their obligations under § 3. Another important reason that can lead to suspension or termination without notice exists, if the customer uses content that the working order or could affect the security of the server.




Customer behavior


We have zero tolerance for ausfälllige verbal language and / or abusive behavior towards our company, services and our employees. Although it is your right to criticize, you should discuss your problems with us first. We have utmost respect for all our customers and work together with you more than adequate. All threats, insults, verbal attacks, etc. are to be omitted and no basis for us to get a more upright business relationship. We therefore reserve the right to dissolve the Vertragsverhälltnis immediately without refund if the trust relationship beyond repair, for example, by insulting others was impaired.



As of 13/01/2012